Payment Policy

Payment Policy (Oxbag)
At Oxbag, we ensure a secure and seamless payment experience for all our customers purchasing our Handbags and Shoulder Bags. This policy outlines how we handle payments and protect your financial information.

Accepted Payment Methods
We accept a variety of secure payment methods to provide you with convenience at checkout. Currently, we support:

  • American Express (AMEX)
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay (G Pay)
  • Mastercard
  • Visa
  • JCB

Payment Security
Your security is our top priority. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and credit card information during transmission.

We are PCI DSS compliant, ensuring that your payment data is handled with the highest security standards.

Payment Authorization
When you place an order, your payment method is authorized for the total amount of the purchase. The funds will be captured and deducted from your account once the order is confirmed for processing.

Billing Information Accuracy
To ensure timely delivery, you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Incorrect billing details may result in delays or cancellation of your order.

Currency
All prices listed on our website and all transactions are processed in United States Dollars (USD $). If you are using a card with a different currency, your bank may apply exchange rates or additional charges.

Payment Verification
To prevent unauthorized use, all orders are subject to a verification process. We may contact you to confirm your order details if a transaction appears high-risk.

Failed Payments
If your payment fails at checkout:

  • Double-check your card details (number, expiry, CVV)
  • Try another payment method
  • Contact your bank if the issue continues

Fraud Prevention
Oxbag reserves the right to cancel any order that appears fraudulent or unauthorized. We use advanced fraud detection tools to monitor and review transactions.

Taxes
Sales tax is applied where required by law. The total amount displayed at checkout includes any applicable taxes based on your shipping location within the United States

Store Name: oxbag

Support Email:  support@oxbag.shop

Phone Number: +1 (212) 244-0644

Business Address:  306 W 38th Street, New York, NY 10018, United States 

Working Hours:  Monday to Friday 9 Am to 5 pm